dongle trouble

[bazgor]

I put in the new dongle file and nothing works. I changed the ip address and nothing. I hard booted the stb and the dongle and nothing. I put the older dongle upgrade and can't even get that working. I need help. I have a mini

[bluepenguin]

Originally Posted by bazgor

I put in the new dongle file and nothing works. I changed the ip address and nothing. I hard booted the stb and the dongle and nothing. I put the older dongle upgrade and can't even get that working. I need help. I have a mini

I have the same problem with my mini. No IP, can't upload previous dongle file. Looks like the new file pooched the dongle.
I tried everything the receiver will take factory file and upgrade file but not dongle file.

[cathybrowneye]

I'm just wondering if it is a bad file. I load the new file and it doesn't work but when I go back to the old file, it works. I'm in a quandry on this. Must be something on their side I think.

[bluepenguin]

Originally Posted by cathybrowneye

I'm just wondering if it is a bad file. I load the new file and it doesn't work but when I go back to the old file, it works. I'm in a quandry on this. Must be something on their side I think.

It won't load the old file for me. New file did something to the dongle.

[bazgor]

I did a complete default, unplugged my router and modem, reloaded both birds and put the new dongle down load in and put the previous ip and the rest of the server stuff and applied and did a registration check and it passed and waited about a half hour and everything worked again. Hope this helps

[cathybrowneye]

The new file started to work now. That's the way this dongle works sometimes. I didn't do anything special, it just decided to work. I think bazgor is right when he tells you to do a factory default. Some of my other stb's were terrible about keeping old files stored up. The mini hasn't been that bad for me, but who knows, I'm not a genius.

[kenlaw]

have to wait it out
old file worked for a bit on mini but all are down now